SAP Technical
Development
SAP Business Technology Platform (SAP BTP) is an integrated environment that brings together data and analytics, artificial intelligence, application development, automation, and integration in one unified platform.
It's designed to help organizations accelerate digital innovation and unlock potential by connecting and extending SAP and non-SAP applications.
Use Case: Enhancing Customer
Experience with SAP BTP
One of our recent proof-of-concept (POC) projects involved developing a mobile app to enhance customer experience by providing personalized product recommendations and real-time inventory updates. Here’s how we delivered on this scope.
- Integrate Data Sources: We connected the app to various data sources, including SAP for inventory data and external APIs for customer preferences.
- App Development: Leveraging SAP BTP’s low-code/no-code tools, we built the app quickly and efficiently, streamlining the development process.
- AI Integration: Incorporated AI capabilities to analyze customer behavior and offer personalized product recommendations, improving user engagement.
- Process Automation: We automated inventory updates and order processing, ensuring real-time accuracy and improving operational efficiency.
- Reliable Deployment: The app was deployed on SAP BTP's fully managed cloud infrastructure, ensuring reliability, scalability, and seamless management.
This use case demonstrates how SAP BTP can be used to develop applications that extend beyond SAP's ecosystem, providing seamless integration and enhanced functionality.
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